Shipping policy

Processing Time Orders are typically processed within 1-3 business days (Monday-Friday, excluding public holidays). You will receive a confirmation email once your order has been shipped.

Shipping Methods & Delivery Times

  • UK Standard Delivery: 3-5 business days
  • UK Express Delivery: 1-2 business days
  • International Shipping: 7-14 business days (depending on destination)

Shipping Costs Shipping costs are calculated at checkout based on your delivery address and selected shipping method. Free standard shipping is available on UK orders over £50.

International Orders We ship to select international destinations. Please note that international customers are responsible for any customs duties, taxes, or fees imposed by their country. Delivery times may vary depending on customs processing.

Order Tracking Once your order ships, you'll receive a tracking number via email so you can monitor your delivery progress.

Delivery Issues If your order hasn't arrived within the expected timeframe, please contact us at [your email] and we'll help resolve the issue.

Address Accuracy Please ensure your shipping address is correct. We cannot be held responsible for orders shipped to incorrect addresses provided at checkout.